Privacy Policy

This page contains the privacy policy that explains how Mercury Technology collects, uses, shares, and protects your personal information when you visit or use this website. By accessing or using this website, you agree to be bound by this privacy policy. If you do not agree with this privacy policy, please do not use this website.

This privacy policy may be updated or modified from time to time without prior notice. You are responsible for reviewing this privacy policy regularly to ensure that you are aware of any changes. Your continued use of this website after any changes are posted constitutes your acceptance of the revised privacy policy.

The following are the main points of this privacy policy: What information we collect: We collect two types of information from our users: personal information and non-personal information. Personal information is any information that can identify you as an individual, such as your name, email address, phone number, billing address, shipping address, payment information, and account details. Non-personal information is any information that does not identify you as an individual, such as your IP address, browser type, operating system, device type, and cookies.

How we collect information: We collect information from our users in various ways, such as when you visit our website, create an account with us, place an order with us, subscribe to our newsletter, contact us via email or phone, participate in our surveys or promotions, or link your social media account with us. We also collect information from third-party sources, such as our partners, service providers, and analytics tools.

Why we collect information: We collect information from our users for various purposes, such as to provide our products and services to you, to process your transactions and payments, to ship your orders to you, to communicate with you and respond to your inquiries, to improve our website and user experience, to personalize our content and offers for you, to conduct market research and analysis, to prevent fraud and abuse, to comply with legal obligations and requests, and to protect our rights and interests.

How we use cookies and other tracking technologies: We use cookies and other tracking technologies to collect non-personal information from our users and enhance our website functionality. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, settings, and login details, as well as track your browsing behavior and activity on our website. You can disable cookies in your browser settings, but this may affect your ability to access or use some features of our website. We also use other tracking technologies, such as web beacons, pixels, tags, and scripts, to measure the effectiveness of our marketing campaigns, analyze our website traffic, and optimize our website performance.

How we share information: We do not sell, rent, or trade your personal information to any third parties without your consent. We may share your personal information with our affiliates, subsidiaries, partners, service providers, and other trusted third parties who help us provide our products and services to you, such as payment processors, shipping carriers, marketing agencies, analytics tools, and web hosting providers. We may also share your personal information with law enforcement agencies, government authorities, courts, or other parties when required by law or when necessary to protect our rights and interests.

How we protect information: We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. We use secure servers, encryption technologies, firewalls, passwords, and other security tools to safeguard your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account details and password confidential and for notifying us immediately of any suspected breach of security.

What rights you have over your information: You have the right to access, update, correct, delete, or restrict the processing of your personal information that we hold about you. You also have the right to request a copy of your personal information that we hold about you in a portable format. You can exercise these rights by contacting us at [email protected]. We may ask you to verify your identity before fulfilling your request. We may also charge a reasonable fee or refuse your request if it is excessive or unfounded.

How long we keep information: We keep your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We may retain some of your personal information even after you close your account with us or stop using our website if it is needed to comply with legal obligations, resolve disputes, enforce agreements, or protect our rights and interests.

How we handle children’s privacy: Our website is not intended for children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13. If we become aware that we have collected any personal information from a child under the age of 13 without parental consent, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with any personal information without your consent, please contact us at [email protected].

How we handle international data transfers: Our website is operated in (enter country name here) and we store your personal information on servers located in Dubai. However, we may transfer your personal information to other countries or regions where our affiliates, subsidiaries, partners, service providers, or other trusted third parties are located. These countries or regions may have different data protection laws than Dubai and may not offer the same level of protection for your personal information. By using our website or providing us with your personal information, you consent to the transfer of your personal information to these countries or regions. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this privacy policy and applicable laws.

If you have any questions or comments about this privacy policy, please contact us at [email protected].